Our culture is rooted in the core values of Genoyer Group. These values are the pillars of our business. They define who we are and guide every decision we make.
- Quality is the common denominator of all we do.
- We are committed to Service Excellence and the Achieving Competitive Excellence operating system.
- Our customers have a choice, and how we perform determines whether they choose us.
- We strive for continuous growth to reinforce our leadership position.
- We achieve world-class financial performance.
- We continuously improve the productivity of our assets, resources and everything we do.
- Successful businesses improve the human condition.
- We act with integrity and maintain the highest ethical standards.
- We are environmentally responsible and drive to sustainability.
- We care for the health and safety of our employees and customers.
- We actively support the communities in which we do business.
- We are a company of ideas, committed to research and development.
- Our heritage inspires us to reach the next innovative, powerful and marketable idea.
- We continuously invest in new products, technologies and intelligent systems.
- We listen to our customers and respond to their needs.
- We make it easy to do business with us.
- We are committed to excellence in customer satisfaction.
- We listen to our employees and treat each other with respect.
- We are committed to employee and management development.
- We support and pursue lifelong learning to expand our knowledge and capabilities.
- We value diversity in individuals and cultures, and seek and share ideas openly.
Believe profitably in designing, manufacturing and marketing of adapted high-performance products for industry. All our actions are aimed at providing our customers with quality products.
Our development is based on our values. They have contributed to our success and progress of the RTI brand for many years.
- Satisfaction and Customer Loyalty
Our growth and profitability depend on the customer satisfaction and loyalty. For this, we must:
- Be attentive to their needs and requirements,
- Providing innovative materials, quality and competitive prices,
- To honor our commitments and communicate proactively and transparently.
- Commitment and skills of our employees
Our desire is to continue growing the company RTI, relying on:
- Skilled and committed employees,
- Innovation and creativity,
- The team spirit and initiative,
- The rigor, integrity and loyalty,
- The empowerment of each,
- Listening and constructive and fruitful dialogue for all,
- The permanent acquisition of knowledge and skills.
The formalization and monitoring these values are measured by simple and effective indicators, with the aim of compliance of our achievements in customer and regulatory requirements, as well as the continuous improvement of our results.
We know that the success and sustainability of our company depends on our ability to do what we say, and say what we do.
It is important to remember that we live and we are continually improving through the needs of our customers.
June 11, 2015